ABB E-MOBILITY TAKES SMART INTO THE HOME WITH CHARGING SOLUTION AND FULFILMENT CAPABILITIES

Drivers have long enjoyed the capacity to customize their vehicle at the point of purchase. With smart, the new premium intelligent all-electric auto brand, they can now extend that choice and flexibility into the installation of their home charger and arrange its installation easily thanks to the home fulfillment service provided by ABB E-mobility.

As soon as drivers have ordered their smart EV they can enjoy a fully integrated e-commerce process to access the most suitable home charging solution tailored to their specific circumstances, including their home situation and local grid properties. Then ABB E-mobility installers will step in to deploy the charger at the driver’s residence and get them ready for hassle-free electric mobility.

The two companies will work together to deliver smart-branded home charging stations powered by ABB E-mobility’s software development kit (SDK) that enables the development of unique functionality, including recognition and authentication that enables the charging station to recognize the EV without the need for the App or any other device. The SDK also enables access to all charging features through the smart EV app, providing a seamless customer experience both at home and on the road, as well as delivering vehicle status information.




ABB E-mobility has designed its fulfillment service to ensure the best possible user experience while enabling seamless integration into the OEM’s existing workflow. Online ordering of the charging station will be enabled with the integration of the fulfillment platform into the smart online marketplace. This in turn allows smart to deliver logistical and customer service support to its users without disruption to existing organization or processes. Installation services will be provided by ABB E-mobility certified installers to ensure a high-quality service and consistent user experience.